Data Deletion – Vobo Applications

Data Deletion Request Instructions

This page explains how users can delete their account and personal data for mobile applications operated using the Vobo platform.

Applications Covered

These data deletion instructions apply to the following applications published on Google Play:

Vobo
Adventist Community
Parent-Teacher Association
POA Connect
End Brain Cancer
CougsFirst! Connect

The instructions on this page also apply to any future Vobo-powered community applications published by the developer entities listed below, unless a separate data-deletion page is provided for a specific app.

Developer/Controller Information

Depending on the specific app and community, your data may be controlled by one or both of the following entities:

Vobo, LLC
(also referred to in some documentation as Vobo LLC)
Website: https://vobo.com

Seventh-day Adventist Church – NPUC
(North Pacific Union Conference)

How to Delete Your Data

All Vobo-powered apps provide an in-app option to delete your data. This is the fastest and preferred way to remove your information.

1. In-App “Delete My Data” Option (Recommended)

To permanently delete your account and associated personal data:

Open the relevant app on your device.
Go to your Profile page.
Select the “Delete my data” option.
Confirm the deletion when prompted.

Once confirmed, your user data is deleted from our active systems and is not recoverable. This action is intended to be permanent.

2. Email Request (If You Cannot Access the App)

If you no longer have access to the app or are unable to use the in-app “Delete my data” option, you can request deletion by email. Please contact:

Email: support@vobo.com

Your email should include:

Your full name.
The name of the app you were using (for example, “Adventist Community”).
The email address and/or mobile phone number associated with your account.
A clear statement that you are requesting deletion of your account and data.

Verification and Processing Time

For your security, we may need to verify your identity before processing a deletion request made by email. We will confirm receipt of your request and will delete your account and associated personal data within 30 days of successful verification, unless a different time period is required by applicable law.

In some cases, certain information may be retained for a limited period as required for legal, security, or compliance purposes, as described in the relevant Privacy Policy.

Questions

If you have any questions about these data deletion instructions, please contact us at support@vobo.com.